About us

SAINIYA LLC

Sheridan, Wyoming 82801, USA
📞 Phone: +1 (307) 310-4518
✉️ Email: Jerry@sainiya.com

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Who We Are

Sainiya.com is owned and operated by SAINIYA LLC, a legally registered company in the State of Wyoming, USA.
We specialize in quality fashion and lifestyle products designed to bring comfort, confidence, and authenticity to every customer.

We sell:

• Our own in-house products, designed and quality-checked by our team; and

• Carefully selected products from verified and legitimate U.S. suppliers.

Every item sold on our website is 100% genuine, compliant, and sourced through authorized channels.
We are fully committed to honest business practices and long-term customer trust.

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Shipping Policy

We currently ship within the United States only (excluding U.S. territories and islands).

• Free shipping on all orders over $100 USD.

• Orders are typically processed within 1–2 business days and delivered according to carrier timelines.

All shipments are trackable, and delivery times may vary depending on destination and carrier performance.

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Returns & Refunds

We want you to be completely satisfied with your purchase.

• Free returns within 14 days of delivery for any reason.

• Fast refunds within 1–2 business days after returned items are received and inspected.

• Return shipping is fully covered by us—no hidden fees, no restocking charges.

To start a return, simply email our customer support team. We’ll provide the return label and guide you through the quick process.

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Payment & Security

All payments on Sainiya.com are processed through Shopify Payments, an official and secure payment gateway.
We support major payment methods such as Visa, MasterCard, and PayPal.
Your transaction data is encrypted and processed through Shopify’s certified PCI DSS–compliant systems.

We will never request payments or personal information outside of our official domain: sainiya.com.
Shop safely knowing your data and payments are fully protected.

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Business Legitimacy

• Registered Entity: SAINIYA LLC

• Wyoming State Registration Number: 2025-001734059

• Status: Good Standing (officially verified by the Wyoming Secretary of State).

  Sainiya LLC

You can confirm our business registration and good standing certificate directly through the Wyoming Secretary of State’s official website.

A copy of our Certificate of Good Standing is available upon request for business partners and regulatory verification.

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Customer Support

We value every order and every customer interaction.

• You can reach us by email at Jerry@sainiya.com or by phone at +1 (307) 310-4518.

• Our customer service hours are Monday–Friday, and we aim to respond to all inquiries within 24 hours.

• You can also chat with us instantly through the live chat feature at the bottom-right corner of our website for faster assistance.

• For order support, returns, or general questions, our team is always ready to help.

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Why Shop With Us

✅ Authentic & Verified Products — All items are sourced from legitimate, audited suppliers.
✅ Transparent Policies — Clear shipping, returns, and refund procedures with no hidden terms.
✅ Customer-First Promise — Free 14-day returns and 1–2-day refund processing.
✅ Secure Checkout — Powered by Shopify Payments with full SSL encryption.
✅ U.S.-Focused Service — Dedicated support and fulfillment within the United States for faster delivery and better after-sales care.

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Our Trusted Partners

We work closely with reputable suppliers and manufacturers who share our commitment to quality and integrity, including:

• Buy Me Fur

• Caroline’s Treasures, Inc.

• Firelady Fur

• VidaXL / VidaXL US

Each supplier undergoes verification to ensure that all products meet our compliance and authenticity standards.

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Our Commitment

At Sainiya, honesty and reliability come first.
We promise:

• No counterfeit or imitation products

• No misleading advertising or hidden terms

• Respect for every customer’s rights, privacy, and satisfaction

• Fair and transparent business practices at every step

We stand behind every product we sell and every customer we serve.

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Last Updated: November 4, 2025 (Mountain Time, USA)